AUTO REPAIR IS AN ESSENTIAL BUSINESS PER NEW STATE ADVISORY

COVID-19 RESPONSE FROM MIDDLESEX AUTO BODY CO:

TO OUR VALUED CUSTOMERS,

YOU, OUR EMPLOYEES, AND OUR PARTNERS HEALTH AND SAFETY IS, AND ALWAYS WILL BE, OUR TOP PRIORITY! AS OF 3/24/2020 AT 12:00 NOON, THE GOVERNOR HAS ISSUED A STAY AT HOME ORDER THAT LASTS THROUGH 12:00 NOON ON TUESDAY 4/7/2020. HOWEVER, MIDDLESEX AUTO BODY IS CONSIDERED AN ESSENTIAL BUSINESS RELATED TO TRANSPORTATION REPAIR AND MAINTENANCE AND WILL REMIAN OPEN!

WE WILL CONTINUE TO SERVICE YOU AND YOUR VEHICLES FOR AS LONG AS WE ARE ABLE TO GET THE SUPPLIES AND PARTS REQUIRED. IF YOU HAVE BEEN PUTTING OFF A REPAIR OR HAVE ANY QUESTIONS REGARDING THE PROCESS, PLEASE REACH OUT TO ME DIRECTLY SO WE CAN ARRANGE A SAFE WAY TO REVIEW THE DAMAGE OR SITUATION.

WHEN VISITING OUR SHOP, PLEASE ADHERE TO SOCIAL DISTANCING GUIDELINES AS WELL AS TO AVOID CONTACT WITH SURFACES WHEN VISITING OUR SHOP. PLEASE KEEP IN MIND THAT WE NEED YOUR HELP AND NEED TO WORK TOGETHER TO CONTROL THE SPREAD. WE ARE ATTEMPTING TO DO OUR PART BY ADDING, ADJUSTING, OR ENHANCING CERTAIN PROCEDURES TO HELP KEEP EVERYONE SAFE:

– DAILY REVIEWS WITH OUR STAFF ON THE IMPORTANCE OF WASHING HANDS, SOCIAL DISTANCING, AND ADHERING TO THE GOVERNOR’S MANDATES ALONG WITH FEDERAL, CDC AND WHO GUIDELINES

– ALL HIGH TOUCH AREAS ON VEHICLES ARE BEING DISINFECTED AND SANITIZED AT DROP OFF; THEN AGAIN PRIOR TO DELIVERY (IE KEYS, HANDLES, SWITCHES, SHIFTERS, STEERING WHEELS, ETC.)

– DAILY CLEANING OF HIGH TOUCH SPOTS THROUGHOUT THE FACILITY TO ENSURE COMMON SPACES ARE DISINFECTED AND SANITIZED (DOOR KNOBS, PENS, DESKS, COMPUTERS, TELEPHONES, ETC.)

– ENHANCED USAGE OF PPE’S BY OUR STAFF DURING REPAIRS (PERSONAL PROTECTION EQUIPMENT LIKE RESPIRATORS AND GLOVES)

– MOBILE ESTIMATING IS AVAILABLE ON OUR WEBSITE UTILIZING MOBILE DEVICES OR PERSONAL COMPUTERS

– IF YOU NEED TO COME BY BUT ARE UNCOMFORTABLE COMING INTO THE OFFICE, PLEASE CALL US FROM OUR PARKING LOT SO A REPRESENTATIVE CAN COME OUTSIDE TO ASSIST YOU

– PLEASE CALL OR EMAIL WITH ANY CONCERNS OR IF SPECIAL ARRANGEMENTS NEED TO BE MADE

THANK YOU FOR YOUR UNDERSTANDING IN THESE DIFFICULT TIMES.

JEFFREY WILLIAMS
3RD GENERATION OWNER/MANAGER
MIDDLESEX AUTO BODY CO. INC.
P: 508-653-7510
E: JEFF@MIDDLESEXAUTOBODY.COM